COVID-19 UPDATE

You will NOT be able to reach us by phone. We are however working remotely and emails to info@choice-cottages.com will be monitored.

FOR YOURE SAFETY: We are working with cleaners, launderers, maintenance teams and property managers for bookings in place from the 4th of July onwards to ensure that every effort is made to provide a much-deserved holiday for you and that is as risk-free as possible in these unprecedented times.

Compliance

For the safety of our clients and the changeover teams, the following measures have been introduced to ensure safe practice. 

Please can we ask you to comply with these points:

• If you /or anyone in your party is displaying COVID-19 symptoms, you should NOT travel to the property and notify us immediately.
• New check-in times and check-out times may be applicable, depending on the property. If applicble, it is for your safety and allows the changeover teams time to thoroughly prepare the house between guests safely. You will be notified in advance of your booking if the standard 16h00 check-in and 10h00 check-out is different at your property. Please do contact your Property Manager prior to your arrival to see if there are any specific requirements relating to the property you have booked, You will find their details in the Essential Arrival Information emailed to you.
• Should any party show symptoms of COVID19, you need to notify us immediately and we request that you vacate the property immediately for your primary residence. The property will then go under quarantine, until it is deemed safe for guests to return.
• Every care is put into place in preparing the property for your stay based on industry, WHO & government guidelines, but please note that neither the Owner, Booking Agent or Property Manager takes responsibility for your health during your stay.
• Please take steps to provide your own anti-bacterial products during your stay, although properties will do their best to supplement such products.
• Please follow the updated Government Guidelines during your stay and respect the distancing rulings as applicable.

The above guidelines are not complete and do not stand alone as we act on behalf of over 100 owners who directly employ their changeover teams and for this reason, our generic letter may be augmented/superseded by the owners to suit more appropriately their individual properties.

We do hope you have a wonderful stay despite the restrictions we are all contending with. Thank you in advance.

Thank you for you understanding and patience. Stay safe. Stay well.