COVID-19 UPDATE

Regretfully you will not be able to reach us on our office phone line, as we are working remotely. However, emails to info@choice-cottages.com are being monitored and responded to 24/7.

FOR YOUR SAFETY: We are working closely with owners & service providers to ensure that every effort is made to provide a much-deserved holiday for you and that is as risk-free as possible in these unprecedented times.

Compliance

For the safety of our clients, the following measures have been introduced to ensure safe practice. 

Please can we ask you to comply with these points:

• All members of the booking party MUST agree to abide by all relevant government guidelines, laws and requirements regarding COVID-19.
• If you /or anyone in your party is displaying COVID-19 symptoms, you should NOT travel to the property and notify us immediately.
• If you /or anyone in your party has been contacted by NHS Track & Trace and told to self-isolate, you should NOT travel to the property.
• If you /or anyone in your party have returned from abroad and told to quarantine, you should NOT travel to the property.
• If you /or anyone in your party are in an area where travel restrictions currently apply and told to self-isolate, you should NOT travel to the property.
• Should any party show symptoms of COVID19, you need to notify us and NHS Track & Trace immediately and vacate the property straight away for your primary residence. The property will then go under quarantine, until it is deemed safe for guests to return.
• New check-in times and check-out times may be applicable, depending on the property. If applicable, you will be notified in advance of your booking if the standard 16h00 check-in and 10h00 check-out is different at your property.
• We always advise that you arrange/ensure that you have adequate cancellation cover/insurance. There are many independent travel insurance providers, who make provision for COVID-19.
• Every care is put into place in preparing the property for your stay based on industry, WHO & government guidelines, but please note that neither the Owner, Booking Agent or Property Manager takes responsibility for your health during your stay.
• Please take steps to provide your own anti-bacterial products during your stay, although properties will do their best to supplement such products.

The above guidelines are not complete and do not stand alone as we act on behalf of many owners who directly employ their changeover teams and for this reason, our generic letter may be augmented/superseded by the owners to suit more appropriately their individual properties.

We do hope you have a wonderful stay despite the restrictions we are all contending with. Thank you in advance.

Thank you for you understanding and patience. Stay safe. Stay well.