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Owner Reviews

Home | Let your cottage | Owner Reviews

As an agent, Choice Cottages Lettings and Rentals Agency are proud of the lasting relationships we build with our Holiday Cottage Home Owner/s. Here are just some of the reviews, testimonials and comments we have received back this year.

What our owners say about us:

“We have rented our family’s second home with Holiday Home Owner for over 5 years and we couldn’t be happier with the service and results. From the outset Holiday Home Owner helped us make the right renovations to maximise rental income. They’ve supported us throughout when we’ve needed help; whether its finding a plumber at short notice to dealing with the huge variety of guests who stay with us. As we come to Croyde many times throughout the year we’ve seen at first hand how hard the team works, how well they know their properties and how they are constantly looking to improve the service to benefit both the guests and the owners. Their ongoing efforts to improve the rental process, the marketing and communication always impresses. Ninette and the team have made renting our cottage easy, stress free and profitable. Thank you Choice.” – Mr DG

“Holiday Home Owner are my ‘choice’ – they understand the market, the owners and the buying public. Everyone needs to win but finding the right property for holiday makers is paramount and Choice Cottages really understand that people will not return unless they have had a great holiday experience and they really work hard to match the property with the expectations of of our guests.” – Mr GC

“’Holiday Home Owner has been more than a cottage rental company to us since we signed up with them three years ago. They have guided us through the whole process of renting out our much loved holiday home. Ninette and her team are always professional and ready to answer any query 24/7. Our rentals have built up year on year. We are very satisfied with their service.” – Mrs HR

“I had several rental agencies come to my home before making a decision. It was easy! Holiday Home Owner were by far the most efficient, professional and fast and stood out above the others. I was very impressed and have been really pleased with the service they have given me with excellent bookings.” – Mrs JB

“Thank you Ninette for another great, smooth and fabulous Season 2014!! You and your Team at Holiday Home Owner are magicians!” – Miss JE

“I have always found all the staff of Holiday Home Owner really straightforward and easy to deal with. I would also say that there is a constant ambition to build the business and do everything possible show the properties in the best light. I feel in safe hands.” – Mr JPet

“Holiday Home Owner provide me with a first class and totally comprehensive service delivered at a personal level” – Mrs KH

“We are in our first year with Holiday Home Owner and have been very pleased with the service we have received. Our queries are answered promptly and if we change our minds about anything again there is no problem. Thank you Holiday Home Owner for this summer, we look forward to next year.” – Mr & Mrs A and S R

“Holiday Home Owner are so helpful and efficient in the marketing and letting of my holiday cottage. The staff are cheerful , friendly and always happy to offer advice or deal with any request I have .I would have no hesitation in recommending them to other holiday home owners.” – Mr BL

“Holiday Home Owner provide me with a first class and totally comprehensive service delivered at a personal level.” – Mr JPen

“We have rented our house out through Holiday Home Owner for over 10 years and love that they are calm and always find us nice tenants! Also,when there is a problem,they sort it out for us. This is very important while we are abroad.” – Mr RC

“So glad we chose Holiday Home Owner for our adventure into holiday letting. All the pressure has been taken away from us and very pleased with our bookings so far! Excellent service.” – Mrs LK

“Even as the company has grown over the 8 years I have been working with them, Holiday Home Owner have been able to maintain the personal touch. The team are a wealth of useful tips and guidance, which has made our rental experience so much easier. Booking have always been good but keep increasing year on year.” – Mr RW

“As new property owners Ninette and the team have been amazing, guiding us through our first hectic summer season. They were full of useful tips and ideas and even took the time to show us some other properties on their books to give us food for thought. We had a difficult guest recently and Ninette still found time to send a reassuring email whilst away on her holidays.” – Mrs JL

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